Privacy Policy

Introduction

At YBS, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

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Information We Collect

We may collect and process the following data:

• Name

• Contact information (email, phone number)

• Billing and delivery address

• Payment details (processed securely via third-party providers)

• Order history

• Website usage data (e.g. cookies)

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How We Use Your Information

We use your data to:

• Process and deliver orders

• Communicate with you about your orders

• Provide customer support

• Improve our website and services

• Send marketing communications (only if you opt in)

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Sharing Your Information

We only share your data when necessary, including with:

• Delivery companies

• Payment processors

• IT and website service providers

We do not sell or rent your personal data to third parties.

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Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

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Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing at any time

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Our website may use cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

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If you have any questions about this policy or your data, please contact us via the details provided on our website.

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Terms & Conditions

Introduction

These Terms & Conditions govern your use of the YBS website and your purchase of products from us. By using our website, you agree to these terms.

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Products & Descriptions

We aim to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors or update information at any time without prior notice.

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Orders

• All orders are subject to availability and acceptance.

• We reserve the right to cancel or refuse any order.

• You will receive confirmation once your order has been accepted.

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Pricing & Payment

• All prices are listed in GBP (£).

• Payment must be made in full at the time of purchase.

• We reserve the right to change prices at any time.

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Delivery

Delivery times are estimates and may vary depending on product availability and supplier arrangements. We are not liable for delays outside our control.

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Returns & Refunds

Please refer to our Delivery & Returns Policy for full details regarding returns, cancellations, and refunds.

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Liability

To the fullest extent permitted by law, YBS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these terms excludes or limits your rights under the Consumer Rights Act 2015.

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Intellectual Property

All content on this website, including images, text, and branding, is the property of YBS and may not be used without permission.

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Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

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Governing Law

These terms are governed by the laws of England and Wales.

Brand Ambassadors

Can I become a YBS brand ambassador?

We are always looking to work with passionate beauty professionals and business owners who align with our brand.

Our brand ambassadors have the opportunity to earn commission on every sale made using their unique discount code, along with access to exclusive collaborations and growth opportunities.

If you’re interested in becoming a YBS ambassador, please get in touch with us to discuss the requirements, expectations, and benefits.

Customer Support

At YBS, we are committed to providing excellent customer support and ensuring a smooth experience for all our customers.

If you have any questions about your order, our products, or need assistance, our team is here to help.

We can also assist in sourcing additional products that may not currently be listed on our website, and help you choose the right products tailored to your business needs.

Please feel free to contact us and we will aim to respond as quickly as possible.

We are always happy to assist with:

• Order enquiries

• Product information

• Delivery updates

• Returns and support